FAQs
Shopping Information
How much is shipping and how long will it take?
Delivery across Qatar is 30–50 QAR, with free shipping on orders over 500 QAR. Orders are prepared and delivered on the same day during regular days. However, during weekends and special occasions like Eid or New Year, delivery may take 2–5 days.
We pack each order with care and love to make sure it reaches you beautifully and on time.
How long will it take to get my package?
Once you place your order, we carefully prepare it for same day delivery. Your gifts are packed with care.
Payment Information
What payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, and other major cards choose the method that suits you best
Is it safe to pay on your website?
Absolutely! Our website uses secure checkout technology to protect your payment and personal details
Can I pay with cash on delivery?
Yes, cash on delivery is available for orders placed via WhatsApp only. Website orders require online payment.
Order Returns
Can I return or exchange an item?
Since our products are part of curated gift sets and personal items like pajamas and mugs, returns and exchanges are not accepted unless the item arrives damaged.
What if my order arrived damaged?
We're so sorry! Please contact us via WhatsApp within 24 hours of receiving your order, and include photos of the damaged item we’ll take care of it right away.
How long do I have to report an issue with my order?
Kindly report any issues within 24 hours of receiving your order to ensure a quick resolution
